Smart meter customers "experiencing a transformation"

Smart Energy GB, the national campaign for smart meter roll out, has published the second “smart energy outlook”. The report finds high levels of satisfaction, control and energy-savvy amongst those who have already upgraded their smart meters.

Under the incentive, every household and small business in the country will have the opportunity to upgrade to a smart meter at no additional cost. This will take place between now and 2020. Smart meters will see an end to estimated billing as consumers will be able to quantify their usage.

The report highlighted the following:

1. More than 84% of consumers with a smart meter would recommend them.

2. Nearly 79% of consumers feel their energy bills are accurate with a smart meter.

3. 75% of respondents with smart meters would say that have a greater understanding of their energy bills.

4. Nearly 79% of consumers with a smart meter have taken steps to use less energy.

Sacha Deshmukh, Chief Executive of Smart Energy GB said:

“This digitization of Britain’s last analogue industry is vital, and will transform the experiences all of us have when buying our gas and electricity. It’s great to see such a huge percentage of smart meter customers, 84 per cent, so enthusiastic about the experience that they would recommend one to their friends. And many, many more report feeling more empowered and taking control over what they’re using around the home.” “We are at the start of our national energy upgrade, but already those who have their smart meters are experiencing a transformation. Smart Energy GB will carry on spreading the word to make sure that everyone in Great Britain, from Perth to Portsmouth, has the chance to get their smart meter and reap the full benefits.”