Green Energy UK CEO Doug Stewart on the CMA investigation

10 March 2016

Doug Stewart Quote

"Despite the intent to re-establish trust in the industry, the constant too-ing and frow-ing of CMA consultation suggestions, has possibly led to more mistrust in the energy sector.

Instead the CMA enquiry has led to a series of tinkering around the edges of the energy sector culminating in the biggest tinker of them all - sharing customer information. Bombarding potential customers with phone calls or direct mail will almost certainly switch them off the idea of changing energy company.

What we need is a proper fuel poverty strategy targeted at those most in need, so that the savings get to the households who we deem need them and the competitive market operates for the rest of us. Radical thought may be required. But simple thought means the focus on the price message has caused everyone to lose sight of the bigger savings, which could be as much as £200 a year through energy efficiency."