New connections

Get switched on.

If you're building a new house, or fixing up the old one, our metering team can help you get connected again. It may also be that you need more or less power than before, and we can help you there too. Just read the section that applies to you, and follow the instructions.

New developments

If you're building a brand new home, or a new site for your business, let our metering team know. You just need to tell us the new supply numbers, the site address(es) and the details of the installation, and we'll make sure you get meters fitted and 'energised'. Just give us a call on 0800 783 8851.


Whether you’re doing up an old property, creating an annex or converting a building into apartments, we can adapt the metering to suit your changes. Drop us a line on 0800 783 8851, explain your situation and we'll sort it.


If the power requirements for your home or business have changed – from single to 3 phase, from non-half-hourly to half-hourly metering or from standard to Economy 7 – we’ll arrange to have your meter replaced as appropriate. Again, just get in touch on 0800 783 8851.

If your situation isn't represented here, or simply for more information, give us a call: 0800 783 8851.