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Direct Debit

All bill payments to Green Energy UK must be made with Direct Debit.

Direct Debit
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The Direct Debit Guarantee

  • This Guarantee is offered by all Banks and Building Societies that accept instructions to pay Direct Debits.
  • If there are any changes to the amount, date or frequency of your Direct Debit, Green Energy (UK) plc will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request Green Energy (UK) plc to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
  • If an error is made in the payment of your Direct Debit, by Green Energy (UK) plc or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.
  • If you receive a refund you are not entitled to, you must pay it back when Green Energy (UK) plc asks you to.
  • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

My Details




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* Tap tariff is only available with variable direct debits and ebilling.

* TIDE tariff is ebilling only

My Direct Debit

Direct Debit
Guarantee

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Instruction to your Bank or Building Society to pay by Direct Debit

Fixed and variable

Payment 5th, 15th or 25th of each month.

A fixed Direct Debit means that we estimate the amount of electricity you would use over a year and divide by 12 providing you with the same single payment each month. This means that in the summer you build up some credit on the account which helps people budget for the extra electricity used over the winter period. You will receive a quarterly invoice. If you can send us regular meter reads this helps us to ensure the Direct Debit is set at the right amount. This type of payment is great for people who want to budget for their expenditure every month without fluctuations in their bills.

A variable Direct Debit means that your payments change each month in line with how much electricity you are using and we’ll send you a monthly invoice. We ask you for a meter reading at the end of every month to ensure correct billing. Having regular meter readings means that our estimates are still very accurate even in the months when you might not be able to send us a read (holidays for example). This type of payment is good for people who want to avoid building up a credit or a debit as you only pay for the electricity you use as you are using it.

Fixed and variable

Payment 15th of each month.

A fixed Direct Debit means that we estimate the amount of electricity you would use over a year and divide by 12 providing you with the same single payment each month. This means that in the summer you build up some credit on the account which helps people budget for the extra electricity used over the winter period. You will receive a quarterly invoice. If you can send us regular meter reads this helps us to ensure the Direct Debit is set at the right amount. This type of payment is great for people who want to budget for their expenditure every month without fluctuations in their bills.

A variable Direct Debit means that your payments change each month in line with how much electricity you are using and we’ll send you a monthly invoice. We ask you for a meter reading at the end of every month to ensure correct billing. Having regular meter readings means that our estimates are still very accurate even in the months when you might not be able to send us a read (holidays for example). This type of payment is good for people who want to avoid building up a credit or a debit as you only pay for the electricity you use as you are using it.

Terms and Conditions

Terms and Conditions

Read our full Terms & Conditions 

Read our Privacy Statement 

Read our Smart Meter Data Usage Statement