Frequently Asked Questions
What is a kWh?
A kWh stands for Kilowatt-hour. This is the unit used to measure your energy use.
1 kWh will power a desktop computer for around 4 hours, or cook in an electric oven
for around an hour.
What is the Tariff Comparison Rate (TCR)?
The TCR is a price per kWh that allows you to compare your tariff to other tariffs
across the market. The TCR should be used as a guide as it is not based on your
personal consumption data and is instead based on averages. This means that it assumes
everyone will use exactly the same amount of power throughout the year. The assumption
is that you use
4,300kWhs of electricity
throughout the year. The charges you will see on your bill are based on your actual
consumption rather than these averages.