Bereavement.
We're here to help

Please accept our sincere condolences for your loss. Our Customer Service team is here to help you through the next steps and make things as easy as possible for you.

Call us on 01920 486 156

EMAIL US

HELPFUL INFORMATION

We’re just a phone call away

We’re here, on the end of the phone to answer any questions
Our opening hours.

Or if it's more convenient, you can use the form below to get in touch

Call 01920 486 156

What we need to know when you contact us

Initially we will just need the account holder’s name and property address.

At a time convenient to you, we will ask for meter readings from the property so we can make sure you are only billed for what is used. Or you can submit them using the form below if you have them to hand.

We’ll let you know if we need anything else when you get in touch.

Where can I get practical advice and information?

The Bereavement Advice Centre is a free helpline and web-based information service.

They give practical information and advice on the many issues and procedures that face us after the death of someone close.

BEREAVEMENT FORM

YOUR DETAILS

OPTIONAL METER READINGS

ACCOUNT HOLDER DETAILS