Energy with heart – our promise to you

Your bill

We bill in arrears. Put simply, this means, we buy the energy, you use it and then we send you a bill.

Should you have any concerns about paying your bill, just give us a call and we can talk it through.

If you want more information on how you pay for your energy, take a look at our FAQs.

Your tariff

Your tariff information can be found in your customer area. You can also compare your tariff with other available alternatives.

If you have any questions about your tariff then just give us a call.

Your account details

You can manage your account details in your customer area.

If you need to update your primary email address or set up another user login, you can give us a call.

Manage your energy consumption

Being aware of how much energy you use is not only good for your pocket, but also good for the environment.

To help you understand your energy usage, we can install a Smart Meter for free. Click below for more helpful tips on sustainable living.

Download our app

Manage your account on the go and download our app on your smart phone. You can see how much energy you are using, helping you manage your spend across the year.

Moving home

Don’t forget to tell us if you are moving out. You can do this in your customer area.

We can also take the hassle out of switching your new property to 100% green energy.

Just login to your customer area and let us know if you would like us to supply your new home.