Need to contact us?

We’re a phone first business so you can pick up the phone and speak to one of our team – revolutionary!

Or drop us an email of course.

Our opening hours:
8am – 8pm weekdays
9am – 1pm weekends
(excluding public holidays)

Call us on 01920 486 156


Phone us

Getting in touch with us should be as simple as possible – so you will always talk to a real person when you call.

01920 486 156

Calls may be recorded for training and monitoring purposes

Email us

One of our team will aim to respond the next working day and do all we can to help.

Write to us

There’s nothing like a good old fashioned letter – and we love to receive them from our customers!

Black Swan House
23 Baldock Street
SG12 9DH

BSL SignVideo

We partner with SignVideo to offer a free service for our BSL customers.

Simply click the link below to connect to a BSL interpreter via video link, using a trained interpreter to discuss your 100Green account with one of our team.

You can explain what you would like to discuss before they call our customer service team and interpret your conversation for you.

More about SignVideo
Sidney, Our Office Dog

Need our registered details?

Green Energy (UK) Ltd
Registered in England No. 4194006

Registered Office:
Green Energy (UK) Ltd
Black Swan House
23 Baldock Street
SG12 9DH

Accessibility for BSL customers

To connect to a SignVideo interpreter you can either download the SignVideo App by searching SignVideo in your app store.

Or access the video link via your web browser by clicking the link below.

If you’d like to find out more about how to use SignVideo and where to download their app, there’s a helpful guide on their website here.