Green Energy Help

Looking for

Many of the most commonly asked questions can be answered
below or by visiting our FAQs

(But of course you can always call us on 01920 486 156!)

Smell gas?
Call 0800 111 999 immediately.
Lost power?
Dial 105.
Got a question?
Submit your latest reading here.
Need special assistance?
Find out about the Priority Services Register.
Moving house or a change in circumstance? Contact us to let us know.
Handling a loved one’s energy supply.
Making your business more sustainable with 100% green energy.
Something went a bit wrong? Here’s how to let us know.
From email to sending a letter; here’s how you can contact us.
Want to join us?
Get a quote here.
What we’re doing as a business to help fight climate change.