Keeping life green and simple
A free support service to help those who need extra assistance managing their energy supply.
It is a free service overseen by our industry regulator, Ofgem. It’s used to ensure the correct support is given to those that need it.
For example if you rely on your energy supply for health reasons, your network operator can tell you about planned power cuts.
You can usually sign up for the PSR if you fall into one or more of the eligibility criteria.
If you think you could need additional support and you are eligible then please let us know.
To ensure that you receive the appropriate support should you ever need it, we will need the detail surrounding your eligibility.
Simply fill in the form below
And we will let our network partners know
You might still be able to register for other reasons if your situation isn’t listed. For example, if you need short-term support after a stay in hospital.
The Ofgem website contains information you may find helpful.
If you are eligible for the PSR, just let us know and we will share the details of your situation with our network partners who will provide the relevant support.
8am and 5pm Monday to Friday
Or you can fill in the form below
can be found on the Ofgem website
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